Information about delivery, custom-made products, order changes and Australian Consumer Law.
Delivery
Delivery timing and costs depend on the project, destination, quantities and the production details agreed for your order. Australia-wide delivery is available; include your required date and destination in your enquiry so we can discuss timing clearly.
Custom-made products
Custom printed products are made to your approved specifications. Please check garment choices, sizes, artwork, placement and personalisation carefully before production begins.
Changes and cancellations
If you need to change or cancel a project, contact us as soon as possible. What can be changed may depend on whether artwork approval, production or dispatch has already started.
Returns, refunds and Australian Consumer Law
Nothing in this information limits rights available under the Australian Consumer Law. If a product is faulty, does not match the approved description or otherwise fails a consumer guarantee, contact us so the issue can be assessed and an appropriate remedy considered.